Claim rejection is the most disappointing subject in a
policy holder’s life. The customer starts loosing trust in the company
and feels betrayed. They feel the company gives unrealistic reasons for
rejecting their claims.
An insurance claim rejection results in a huge loss to
customer, financially, because now they have to pay the medical expenses from
their wallet. This usually happens to people who have less or no idea about
what is included and excluded in their policy. To know the inclusions and
exclusions, a policyholder should read the terms and conditions carefully.
Let’s understand what does a health insurance policy
does not cover.
What are these exclusions?