|
Issue / Problems faced
|
Resolution/Solution to the
problem
|
|
Internet
service from ISP
(internet
service provider) is not available or failing intermittently.
|
The call centre of
ISP needs to be contacted for resolving this issue.
|
|
The internet connection is working,
other websites are opening
properly.
|
You may try the following fixes:
Check your Windows HOSTS file -
Make sure there’s no entry in the hosts file that maps the website’s URL
(incometaxindiaefiling.gov.in) to localhost or
127.0.0.1 or an incorrect IP address –
it is a possibility if you have imported some third-party hosts file or it’s
modified by some malicious software installed in the computer.
Type cmd /k notepad c:\WINDOWS\system32\drivers\etc\hosts
in the Run
window to view hosts file
Clear DNS Cache and use Public DNS –
The DNS cache keeps a record of sites that you have recently visited on your
computer. If that gets corrupted,
you may have issues opening sites
that were previously accessible without
problems including
incometaxindiaefiling.gov.in.
Type cmd /k ipconfig /displaydns in
the Run window to see the cache entries.
If that unreachable website is listed
in the cache, type cmd /k ipconfig/flushdns to clear the cache.
Change the DNS of the network
connection which you are using in your local PC. You can do this by editing
the properties of the internet connection. Two
most recommended DNS’ are Google DNS
(e.g. 8.8.8.8, 8.8.4.4, 4.2.2.2) and open DNS.
Suspend the Anti-Virus and Firewall –
If you are running an external software firewall or anti-virus program (like
Norton, ZoneAlarm, etc), exit and
restart the web browser.
Restart the internet connection
|
|
Able
to open the website
incometaxindiaefiling.go
v.in,
however not able to
upload
XML or use
Digital
Signature
Certificate.
|
Use the instructions mentioned in
Help à Browser
Settings in
incometaxindiaefiling.gov.in
website to check that the browser being used is the recommended one. Verify
the current configuration of the browser being used and modify if needed.
|
We informally talk about Tax specially about Indian Income-tax Act, 1961, GST,FDI, Corporate Law and allied laws. The other motive is also to keep fellow professionals, entrepreneurs, NRIs, Foreign Investors and students updated. A place to share the common point of interest 'TAX' because sharing is caring!
Friday, 1 August 2014
Solution to problems faced in Income Tax India Efiling website
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